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Reservations Job in London

Posted: 88 days ago
Place: West End, London



Corazón, a casual, owner-operated restaurant which opened last year in Soho, offers Mexican-inspired cuisine with a difference – a small menu, food and drink of the highest quality, and a fresh, fun spirit. We believe in old-school hospitality and 'go the extra mile' to look after our guests, and each other. 
Our team enjoys a company culture full of personality, one that strikes the right balance between fun and professionalism. We want to create the happiest crew in the restaurant business.  
We are looking for an enthusiastic Reservations and Sales/Marketing Star who also plays a role in service – a real ‘jack of all trades’.
If you are motivated, keen on great Mexican food, and have relevant experience, please send us your CV for an immediate interview.  
THE ROLE
*Handle all Communication and Organisation on Large Group bookings, coordinating function sheets and all details for FOH and BOH
*Convert incoming enquiries and maximize all opportunities whilst building rapport with customers
*Work as a Host (on busier nights) and otherwise on the floor, regularly, as part of the team. No job is too small.
*Assist with proactively managing ‘the book’ each day
*Assist with local marketing incentives, getting to know our Neighbours and building relationships
*For our upcoming Christmas period, you will push to achieve targets and coordinate every detail for our floor and kitchen
* A Shutterbug / social media contribution may also be required!
WHO WE NEED
*A friendly, out-going and energetic personality – a big smile and great hospitality comes naturally to you
*Previous reservations experience in a restaurant is essential – 1 year +
*Strong experience in Open Table or Res Diary, or a similar reservation system
*Comfortable using Word and Excel
*Excellent written and spoken communication – professional at all times
*Great organisational experience and the ability to multi-task at a fast pace
*Great personal presentation, but we invite you wear your own clothes and have fun
*Previous marketing or sales experience a bonus
*Confidence with upselling – must be keen on great food and drink
*You will understand why we never say ‘no’ to our guests
WE OFFER YOU  
*£9-£10 per hour including service charge
*All our team receives a contract on day one, and a thoughtful probationary review at three months  
*Wear your own clothes + funky trainers to work! We encourage your individuality and spirit
*Phenomenal staff food each day. Rancheros bolognaise is a game changer.
*A huge learning opportunity + true chance of progression
*Corazon Quarterly – all the team is invited to a breakfast session every 3 months – the MD will share the company performance and strategy moving forward  
*An annual summer garden party for team members and their families  
IS IT YOU?  
Please send your CV and short covering letter introducing yourself to Laura at Corazon.

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