JKS Restaurants is seeking an enthusiastic and meticulous Reservationist to join our dedicated Reservations team.
JKS Restaurants’ portfolio currently includes Michelin Star-awarded restaurants, Trishna, Gymkhana, Kitchen Table and Lyle’s; as well as Bubbledogs, Bao and Hoppers. There are ambitious plans for growth, with the opening of further restaurants across all ends of the market and types of cuisine over the coming years, making this is a very exciting time to join the team.
When you become part the JKS family, we will offer you:
• Up to £8.00 per hour, dependent on experience;
• A personalised learning and development plan to develop your skills and
knowledge;
• Career progression within a fast-growing, critically-acclaimed restaurant group;
• 50% off dining across JKS Restaurants;
• A supportive, people-focused culture;
• Employee referral bonus;
• Discounted gym membership;
• Long Service awards;
• 30 days holiday per year;
• Childcare scheme;
• Great staff parties.
As a Reservationist you will be responsible for responding to reservation enquiries via telephone and email, communicating with the restaurants regarding bookings, cancellations and special requests, and providing exceptional customer service to all guests you come into contact with.
Hours: 40 hours per week
Shift Pattern: 8 hours per day over 5 days - Monday – Sunday, earliest start 8:30am and latest finish 9:00pm.
The successful candidate will have:
• Strong command of the English language (both written and spoken);
• A professional telephone manner;
• Proficient working knowledge of Microsoft Office programs;
• Good time management and organisational skills;
• A friendly but professional work ethic;
• Enthusiasm and willingness to learn;
• Previous experience in a similar role within a quality hospitality environment;
• Knowledge of Quadranet or a similar reservation system would be
advantageous.