Short Let Property Management Company based in North West London is currently looking for a Reservation Officer to join its busy international team.

The successful candidate must demonstrate the following skills:

Good English (written and spoken);
Good one of the European languages: Italian and/or Spanish;
To be PC and Smart Phone literate;
A polite and customer service oriented attitude;
To be able to work autonomously as well as a part of the team;
Multitasking and problem solving skills;

experience in Holiday Letting/Hotel/Apart Hotel will be considered as a plus.

As a reservation officer the resource will be responsible for:

Processing enquiries, bookings and payments.
Dealing with the several portals in use and their extranets.
Responding to and follow up sales enquiries by telephone, live chat and e-mails in a professional manner.
Use the reservation system in processing reservations and payments.
Coordinate the guests’ arrival and the check-in procedure.
Providing a great customer care.

This is a full time position (40 hours per week), with salary rate STARTING from £17.000 per year (£1416.00 per month) with the possibility to be reviewed depending on experience and performance.
Please, note that you will be requested to work on a shift schedule, including some weekends.
Further details will be provided upon interview.

Please, note that we will not be able to reply to all who will apply for this position, but only to whom qualifies for it.