We are looking for a knowledgeable and confident Reservations Agent to join the team at the Ivy Collection to provide engaging and natural elegant service to our guests. The pace is fast and the standards are high, but if you are passionate and a quick learner, it could be the start of a great career.You will: - Be a good communicator, exceptionally friendly and inclusive, even after a long shift- Possess current /previous working experience as a Reservations Agent - Have excellent listening and written skills What’s in it for you?  As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: • Top class training – before the job and on the job, plus opportunities to progress• Excellent staff meals, served exactly as they are to guests• A generous staff discount at all of our Ivy Collection restaurants nationwide• Lots of great benefits including free uniform, childcare vouchers, cycle to work scheme and savings on things like gym membership and cinema tickets     • Reward programs recognising employee longevity and recognising those who promote us as an employer of choice   • A great work-life balance and plenty of opportunities to socialise with your team outside the workplace• External support in partnership with the charity, Hospitality in Action - providing access to legal care, financial support and personal advice Who are we?  All Ivy Collection restaurants have been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, extending the magic of our celebrated West Street venue to handpicked locations across London, the UK and Ireland. Open seven days a week and offering all day dining, from breakfast to dinner with lunch, brunch and afternoon tea in between, means everyone has the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.