Position
Administrative/Receptionist Job Description.
Hours
Opening Hours 9 am to 5 pm
Tasks and responsibilities
Manage Telephone calls

Answer queries
Take messages
Write and pass messages for action depending on urgency.
Make appointments on behalf of clients

Manage Posts

Open letters and file for attention
Post letters. Invoices, pay slips and other relevant letters.
Manage stationary
Order stationery

Manage filling

Clients file update
Staff files (create new, update old)
Operational files
Update Database of all above

Training

Attend relevant identified training
Attend supervision
Record training of self and staff
Inform staff and arrange training
File certificates

Manage recruitment

Send out application Forms
Receive and process applications Forms
Prepare Staff Handbook following appointment.
Word processing
Type up reports, letters
Assessments / Care Plan and related paperwork.

Misc tasks

Maintain office security
Maintain security of files
Operate within the parameters of health and safety in the workplace.