Reception Shift Leader***4 Star Property***£18 000
National Chain***Excellent Career Path
My client’s hotel is in East London and they are now looking for an experience Reception Shift Leader to support the Front Office Manager
As Reception Shift Leader you will be responsible for
Outstanding customer care at all times
Supervise daily shift process ensuring all team members adhere to Company policy
Maximize room sales and revenue for the hotel
Adhere to company credit policies
Maintain up to date guest history and marketing databases
Build strong relationships with and liaise with all other departments’ especially housekeeping, reservations etc
Maintain a high level of hotel and product knowledge at all times
As Reception Shift Leader you will have the following
Previous high volume hotel front office experience is preferable
A capability and commitment to delivering high levels of customer care
A smart and professional appearance
A positive attitude and excellent communication skills
experience of motivating and leading a winning team
Ability to remain calm whilst under pressure
Computer literacy Opera experience
Cash handling experience
This is an excellent opportunity to work in one of London finest Hotel and offers an excellent career path.
We value all applications, however due to the volume of response we are currently receiving; we are only able to contact candidates whose skills and experience closely match the requirements of our clients.
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.
In line with the requirements of the Employment Agencies Act 1973 Towngate Personnel are prohibited from charging work-seekers for work finding services.