Reception Manager (The Peak Health Club) - 5* Jumeirah Carlton Hotel, London
Health Club Reception Manager - Competitive Salary
About the Role:
As the successful Reception Manager you will be responsible for providing the highest level of service to all guests and handling any requests for guest services and facilities by being fully conversant with all Front Office duties including, check-ins, check-outs, reception, cashier, telephone tasks in accordance with hotel policies, procedures and standards.
About you
As the successful Reception Manager, you will have previous experience within a four or five star hotel or a health club and a passion for providing exceptional customer service.
You will possess strong computer skills, ideally with knowledge of Opera, and be efficient and effective in your daily administration tasks. You will possess excellent interpersonal skills and will be fluent in reading, writing and speaking the English language and ideally other languages also. You will demonstrate a positive, confident and enthusiastic manner and immaculate presentation.
•Be passionate about hospitality
•Be dedicated to the delivery of exceptional service and continuous improvement
•Enjoy being part of a team
•Demonstrate a very good command of the English language
•Have a positive attitude
•Be well presented
•Able to work shifts
Benefits:
Benefits for the successful Reception Manager include:
•Meals on duty
•Dry cleaning
•Interest free season ticket loan
•Jumeirah hotel accommodation discounts
•Company reward and recognition schemes
•Childcare support
•Dental cover
•Colleague recognition scheme
•Colleague introductory scheme
•Internal and external transfer possibilities
•50% off F and B discounts
•VDU users eye test
•Long service awards
•Free life insurance cover for death in service
•Company pension plan
•Excellent learning and development opportunities with scope for career growth
About Jumeirah:
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East.
The Peak Health Club and Spa is a much larger operation than most hotel health facilities and has over 1200 members. The Club is located on the 9th floor of this prestigious building and combines a state of the art gym and aerobics studio, spa and 20m pool with spectacular views over the rooftops of London.
The Peak Health Club is based at the Jumeirah Carlton Tower, situated in the heart of Knightsbridge, is a Landmark hotel acknowledged as one of London’s finest. The hotel is noted for its fine dining and enviable location off Sloane Street – the Capital’s most fashionable shopping area. Jumeirah Carlton Tower offers 216 rooms and Suites, individually styled with a calm and contemporary feel, together with world-class dining in The Rib Room Bar and Restaurant, Chinoiserie and The Club Room.