Do you have a warm and welcoming personality and love meeting new people? Are you looking for a step into a progressive, award winning restaurant company? If your answers are yes, yes and yes, then we have the perfect role for you! The Botanist is a renowned restaurant and cocktail bar located in the prestigious Sloane Square. The restaurant and bar prides itself on serving a stunning menu, exclusive drinks menu and providing exceptional service.We are looking for an experienced and passionate Reception Manager to be the welcoming face of the venue, and provide exceptional customer service to all of our guests. During service you will take care of all guests as they arrive, and ensure smooth and efficient seating, maximising table availability. You’ll also assist in handling administration and incoming calls and will be responsible for dealing with enquiries alongside the management/events team. ETM Group amongst the best employers to work for having won Group Operator of the Year at Eat Out Awards 2021.The ideal Reception Manager will have: • Fantastic guest service skills • experience working in a quality, busy hospitality environment • A keen eye for detail and immaculate presentation • Excellent communication skills • The ability to forge strong links and build relationships with all guests • A love for “wow”ing the customer and going the extra mile• Knowledge of Opentable reservation system (not essential as training will be given, but preferred) In return we offer: • Competitive hourly pay, paid fortnightly• Full company induction and training• Regular food and drinks masterclasses• ETM Group-wide discounts • Career progression within ETM Group.