We’re looking for a Reception Manager to join The Ivy Café St John's Wood. Leading the reception team to make sure high standards are maintained. You’ll welcome all our guests by name, if they’re regular, making everyone from business people to locals feel like our only guest. You’ll make sure every guest is looked after upon arrival and that guest leaves happy.Who are we?Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best.Who are you?You are:- Current / previous experience as a Reception Manager- A natural leader, you know how to get the best from your team- A good communicator, exceptionally friendly and inclusive, even after a long shift- Excellent guest service skills always exceeding guest expectations- Ability to stay calm and collected under pressure, being a calming influence on the front of house team - Ability to be flexible to travel around the UK to assist with new openings What’s in it for you?As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get:- Top class training, before the job, and on the job- Meals from our menu and discount in all our restaurants - Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets - A salary you’ll be hard pressed to beat Where next:With more restaurants opening next year, The Ivy Collection is your Oyster. You could help open a new site. Move to head office. Take on a bigger team. Tell us your plans and we’ll help you get there.Why St John's Wood?A local restaurant with world-class style. The Ivy Café St John’s Wood is one of the newest in the collection, but has already become a firm favourite among sophisticated local residents. And with Parisian-style seating outside, a mirrored bar to, quite literally, reflect the original Ivy restaurant and a stunning dining room with glass ceiling, who can blame them?