Hosts International is seeking an energetic, enthusiastic, positive go-getting company with a ‘can do’ attitude. We are seeking a Quality Control Officer to work with our select and highly skilled teams recruiting new host families and managing the quality control aspect of the high standards we set down for these families.
Working from central London based offices, we require excellent English language skills and excellent and buoyant telephone skills as well as a kind and caring yet professional nature to meet new families face to face.
Tasks may include:
*Interviewing new potential leads/host families and providing them with information and assessing their suitability for students
*Arranging your own diary for visits to families and being flexible with timings due to the nature of when people are at home for visits (maybe some late evenings/weekends)
*Visiting host families and inspecting all to British Council standards
*Re-visiting existing host families in case of complaints, issues or general bi-annual visits
*Working with the office team to pass on these new families and opinions and suggestions as appropriate for the placement of student bookings
*Completing assessment reports and photos and uploading onto our bespoke system
*Finding new hosts through recommendations and referrals
*Collecting vital and essential documentation and being pro-active in encouraging families to sign up
*Working with the challenges and excitement of seasonal activity in our busy and competitive industry
Full training will be given on the job. Immediate vacancy.
You will be offered an attractive salary package with great potential for advancement with the company.
Please email your interest with your CV and an introductory letter to the address with this advert. We encourage applicants to look at our website before making an application.
Please note that applications are only taken by email. We do not accept telephone enquiries or applications and only respond to successful applicants.