Triumph Accountants Ltd is a professional accountancy and business advisory firm based in W2, Bayswater, providing accountancy services for sole traders and limited companies.
We are looking for a receptionist/administrator that is able to carry out a range of tasks to assist effective functioning of the business. This is a very exciting opportunity for the right candidate with interest in working for accountancy firm.
YOUR RESPONSIBILITIES:
Receptionist duties will include, but are not limited to:
Telephone answering, screening and directing calls
Manage the consultants’ calendars (booking and confirming appointments)
Dealing with simple enquiries and provide information to clients by phone and internet (email and online chat)
Distribute incoming post and receive deliveries, process faxes, scanning, booking and chasing couriers.
Prepare letters and documents for the post run
Keeping files and forms organised and up to date
Chasing clients for outstanding paperwork or information
Processing invoices
Contact the HMRC when necessary to assist in our clients’ processes
Assisting accountants with daily admin tasks
REQUIRED SKILLS and experience
Fluent in English and Portuguese (Essential)
Some knowledge of Spanish (Advantage)
Some accountancy knowledge (Preferable)
Intermediate to advanced knowledge in Microsoft Office and computers
Knowledge of administrative and clerical procedures
experience of customer service principles and practices
Excellent telephone manner
Verbal and written communication skills
Professional personal presentation
Customer service orientation
Organizing, planning and prioritisation
Attention to detail
Multi tasking
Own Initiative
Ideally your skill level will be equivalent to 1 + years as a Receptionist/Administrator. You will have strong organisational and administrative skills, be self motivated and a team player.
Salary: depending on experience.