Short Description:
The role involves dealing with internal and external customers and requires involvement in a wide range of administrative duties. We are looking for somebody with previous customer service experience
Qualifications Required:
Minimum grade C-A* in five GCSE, including Maths and English (or Functional Skills level 2 in both). You will also have good knowledge of IT including all Microsoft packages.
Note: this qualification is most suitable for recent school leavers and non-graduates.
Employer Description:
Pret A Manger - Creating handmade natural food.
Business and Administration level 3 (White Hat will deliver the qualification training)
Location: Victoria, City of Westminster
Admin responsibilities:
Weekly
1. To prepare and maintain Human Resources files.
2. Ensure that all Human Resources related documents are managed confidentially and accurately stored via the filing system.
3. Process GM and AM amendment forms on the system and prepare the letters
i. Transfers
ii. Job title changes
iii. Salary changes
iv. Grade changes
v. Promotions (including secondments and temporary step-ups)
vi. Leaver processing
4. Update Monster documents and email weekly Monster updates
5. Act as the filter for all Human Resources Service Now calls, checking them regularly and assigning to the relevant People Advisor for action.
6. Human Resources helpline
i. Ownership of arranging Rota
ii. Support with Human Resources helpline
7. Publish Weekly People News
8. Manage maternity process
Hours:
You will be working full time, 45 hours per week, 8am to 6pm (Monday to Friday), you must be 18 years and over.
Skills Required:
1. Intermediate to advance knowledge of Word, Power Point and Excel.
2. experience of drafting professional correspondence.
3. experience of working in an organised manner and working to deadlines.
4. The ability to build and maintain effective relationships with key stakeholders within the business and externally.
5. Excellent verbal and written communication skills.
6. IT literate and experience of "People Soft" (my Pret) desirable.
Personal Qualities:
1. Ability to work as part of a team and your own initiative.
2. A track record in a role exercising diplomacy and confidentiality.
3. Pret Behaviour: Clear Communication, Team Working, Passion, Open to Change, Great Execution and One Pret.