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Order Taker Job in London

Posted: 77 days ago
Place: Greater London



The ultimate hotel management company, with a passion for excellence and innovation, honouring the individuality and heritage of its iconic hotels.
Our team at The Dorchester are sophisticated and welcoming, just like the hotel itself. We seek well-travelled and worldly individuals who take pleasure in sharing their experience and knowledge with our guests.
We care for our people, guests, owners and environment by living and breathing our values. We work together, celebrating everyone’s contribution and success.
Our passion for providing the world’s best service is reflected in our knowledge that we’re guardians of this London legend and its historic legacy. In choosing a career with The Dorchester, you’ll notice our great respect for other peoples’ cultures, values and customs, with over 55 nationalities employed at the hotel. We are now seeking an Order Taker to join our In-Room Dining team.
We offer our Order Taker the world’s best pay and benefits:

Employee Introductory Scheme - £750.00
World-class training and development
Complimentary nights with breakfast within Dorchester Collection.
50% F and B discount at selected restaurants within Dorchester Collection.
The successful Order Taker will be able to participate in a variety of social events and Corporate Social Responsibility activities throughout the year.
Fantastic pension scheme
Meals provided while on duty
Uniforms provided or complimentary dry-cleaning.
English language workshops provided free of charge.
UK resident card loan

All the above benefits will add up to £6,700 per annum to your employment package.
Order Taker role overview:

The ideal Order Taker will have a passion for providing outstanding guest service and display excellence in personal grooming and presentation, while acting as an ambassador of the hotel with guests and colleagues.
As part of your daily routine, you must communicate with guests and answer the telephone in a professional, courteous and friendly manner.
You have to facilitate smooth and effective communication with the kitchen, waiter and supervisor regarding guests’ orders, while ensuring a seamless service for the guests.
Working in one of the best world’s most iconic luxury hotels, you must display excellent product knowledge at all times and take every opportunity to upsell in an efficient and professional manner.

The ultimate hotel management company, The Dorchester attracts, develops and inspires the world’s best talent. Care to join us?

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