Operations Support Manager£32K to £35k per annum based on experience - Full Paye Guardior Security Ltd is a leading provider of innovative corporate, construction and residential security solutions. We are looking for enthusiastic and committed people to join our busy Operations Team based across our London Offices - Harrow, Euston and Canary Wharf. Key responsibilities: Operational control of 'day to day' site management visits, across the full portfolio:* Site personnel visits and reports.* Site Assignment visits and reports.* Ensuring all AI's and Rams are current and correct, whilst maintaining QMS compliance.* Assistance with 'blowouts' whilst cover is resourced.* Delivery and audit checking of stock levels such as uniform and equipment.* Escalating any issues into the Operation Manager and ultimately the Director as required. Heading up the 'Out of hours team' and working closely with them:* Ensuring compliance and allocation of site visits throughout the team.* Direct responsibility for the team reporting into The Operations Manager.* Producing weekly and monthly reporting for internal and external use.* Downloading and review of site patrol reports and addressing any non-conformances.* Reviewing the detail and quality of daily Management reports and addressing any issues raised from these.* Producing KPI's for monthly review meetings with Senior Management.* Daily and weekly audits of the condition of the company vehicles. Control room assistance with 'day to day' operational issues:* Monitoring and escalation of non-conformance in relation to booking on/off for duty and check calls.* Production of weekly targets sheets, offenders lists to target, and increase levels of conformance.* Ensuring all operational staff are fully aware of how to use the employee portal and its importance.* Response escalation throughout the shift.* Working closely with the operational offices to ensure all shifts are covered with the appropriate site trained operatives. Job Role:We require someone who is available to work 5 shifts per week 0800 to 1700 on weekdays and Bank Holidays. The ideal candidate will:Be a fast learner with the ability to pick up various computer systems quickly Have good communication skills, both written and verbal Be reliable, flexible, organised and have good time management Possess a minimum of 6 months experience in a similar environment although not essential Have a strong work ethic, with the ability to work on your own as well as a team The Package:This is a full Paye salary paid position paying between £32k and £35K depending on experience.