This interesting and diverse role is to help ensure the smooth running of our office including optimising office processes and supporting customer service queries. A pleasant telephone manner and the ability to write clearly is essential. Computer skills and a knowledge of Excel is preferable to assist with day to day duties and creating in house reports as is the need to have goods organisational skills and be process orientated.
The responsibilities of the Sales Coordinator/ Sales Administrator include:

To provide effective daily administrative cover and support.
Check all orders generated from Web sales on a daily basis.
Taking customer orders/enquiries over the phone.
troubleshooting of any problems online / via social channels.
Updating and maintaining Customer Databases.
Produce all reports as required from in-house system. (Training can be provided)
Dealing with and raising/confirming all PO orders for Supplier procurement.
Ensure all payments are made and received to the Company in a timely manner in relation to sales invoices and supplier payments – basic familiarity with sales ledger.
Produce monthly stock reports, showing goods movements in and out by product.
Keeping stock replenished
Deal with any incoming returns and post on daily basis and action as required.

Produce Daily, Weekly, Monthly sales reports to Senior Management.
Stock Control and all order processing via warehouse – Manage warehouse relationship.
Liaise with 3rd party providers as necessary.
Respond to queries via Social channels and give updates.
Bank Reconciliations, end of month trial balance.

Our ideal Sales Coordinator/ Sales Administrator will have:

Good knowledge of Word, Excel, Power Point (preferable)
Good attention to detail and accurate
Be motivated and dedicated with the ability to work as part of a team or on your own initiative.
Have strong organisational, Grammar and Communication Skills.
Be able to work and compile data and reports.
Be able to prioritise, and manage tasks
Good telephone manner

Required : Minimum 5 years experience working in an office.
Loc8tor is  a manufacturer of RF based consumer electronic products within the locating, tracking and healthcare sector.