Goodman is an American Style Steakhouse based in London known for its superb food quality and relaxed atmosphere, our people have a great attention to details and make sure that every guest have the best time.
Due to some internal movement a vacancy has come up in our restaurant in Mayfair for an experienced Host Receptionist to join the team and share the love of delivering the highest level of customer service at all times.
Host Receptionist Job Role:
-Constantly deliver the exemplary service we are famous for
- Taking reservations over the phone at site, liaising with our reservations office and maintaining the reservations system
-Meeting and Greeting guests and communicating waiting times
-Organising the table layout and regulating seating times
-Assist the team in preparing the tables to ensure maximum turnover
- Acknowledging guests’ feedback
- Building and maintaining good rapport with regular guests
- Maintaining excellent communication with other departments of the restaurant
Ideal Host Receptionist Candidate:
-Have a minimum of 1 years’ experience in a Receptionist/Host role
-Excellent communication skills and be confident in the way you interact with people
-Well spoken with an excellent telephone manner and impeccable English
-experience using an online booking system (Open Table would be an advantage but not essential)
-As the first point of contact for our customers it is crucial you are able to remain calm under pressure and are polite to all members of the public.
In return, we offer:
-Very competitive rates of pay (NMW + service charge)
-A wide range of benefits from free meals on shift and company discount to cycle loan scheme as well as work / life balance
-Full bespoke training tailored to your skills
-Opportunity to join a Group with a family culture which to believe in people who want to achieve greatness
Please note: You will be required to work on shift basis divided between daytimes and evenings, sundays off!
If you would like to be part of our amazing team then please email us today with your CV! We would love to hear from you!
*Due to a high volume of applicants, only successful candidates will be contacted for interview/voluntary trial shift*
All applicants will be required to prove that they are legally allowed to work in the United Kingdom.