We are a busy guest house in Clapham seeking a night shift receptionist. The ideal candidate(s) should be pleasant presentable and comfortable in dealing with customers; which is essential for late arrivals or early check-outs. You will be a well organised and well-spoken individual. You must be computer literate (as administrative work will be required), able to work well alone using your own initiative and be safety conscious for obvious reasons.
Your duties will include:
• Welcoming our customers to the hotel - check them in and make any reservation changes as required/where possible.
• Completion of day-to-day administrative tasks on time and accurately
• Following our procedures, when dealing with customer bookings, email replies, cash reconciliation, and security.
• Maintaining a clean and tidy Hotel for the customers and the rest of your team.
• Working cross-functionally when required.
• Supporting your colleagues to achieve high results, across all departments.
Shift patterns will be discussed at interview. Your hours will vary between 30-40 hours per week. In order to apply, please forward a CV and a brief paragraph about yourself, describing what makes you suitable for the role.