Full Time Night Shift Customer Service Agent and Controller for Friendly Inbound Call Centre
Bring a smile to work
Night Shifts available – 8-12 hour shifts; 6 days on 3 days off.(subject to change)
Full Time Permanent Position – Great rates of Pay and always increasing.
Promotion opportunities available for the right candidate
Climb the ladder quick!
Carrot Cars is an award winning, Canary Wharf based Minicab Company that is looking to find controller who is customer focused to aid with its ever growing demand. Offering a 24 hour, cheap, clean, reliable service; offering a great customer experience is the key element of our dedicated operator team.
Main Duties:
Call centre duties: answering incoming calls and making bookings
Controlling
Taking and checking bookings
Using Echo - Best Dispatch system available
Email correspondence
Dealing with customers and colleagues in a polite and professional manner at all times
Ad-hoc duties as necessary
Assist other members of the team when needed
Essential experience/Requirements:
Customer service experience in high volume environments (restaurants, hotels etc.)
High level of spoken English
Logistically minded
Punctuality, flexibility and professionalism
Computer skill
Typing, spelling and good knowledge of London is advantageous
Training is provided at pay rate £8.31p/h (2 weeks) rising to between £9.00p/h and £12.00p/h after successful completion of your training program. Thereafter your pay will be reviewed every 4 months and increased according to your performance.
PLUS Regular target driven BONUSES and staff outings.
If you are a team player looking for a fun and exciting opportunity to join London’s fastest growing Minicab Company then look no further.
You must be mathematically inclined and have a disciplined attitude towards work!
Please attach your CV to your reply.
Required experience:
Call Centre, Hotels, Restaurants: 1 year.