Double Tree by Hilton London Chelsea
Now has an excellent opportunity available for a.
Night Porter
To join our Nights team.
Night Porter  overview:

This is a multi skilled position, working across our departments, ensuring a professional, friendly and courteous service to all guests.

Night Porter key responsibilities:

·  Main duties will include cleaning public areas and back of house areas whilst maintaining our high standards.

·  Setting up conference facilities.

·  Have a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly and effectively.

·  Deal with guest queries and complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.

·  Conducting fire and floor walks every 2 hours to ensure guest security.

·  Working and co-operating with Night Manager and colleagues to enhance the guest experience at all times.

·  To assist in the smooth running of the Food and Beverage outlets during your shift.

The ideal candidate for this position:

·  Must be courteous and focused on providing a consistently high standard of customer service.

·  Must be standards driven and detail-orientated.

·  Must have the ability to multi-task in fast-paced environment.

·  Must be flexible with regards to hours.

·  Must have a good command of the English language.

·  Must have excellent self-presentation.

·  Must have previous cash handling experience.

·  Should have customer service experience from within a hospitality/catering role.

·  Should have experience using Micros or similar system.

We are an equal opportunities employer
We do not require the use of agencies at this time.