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Night Manager Vacancy in London

Posted: 06-02-2020
Place: London

A fabulous opportunity has arisen for an experienced Night Manager to join our client's team at the 5* boutique hotel, The Capital Hotel in Knightsbridge. Flexible 12 hours shifts starting usually at 8pm on a cycle of 4 days on and 4 days off. Competitive salary offered. What they are offering the Night Manager: * An opportunity to be part of The Capital Team, a long established family run hotel that exudes personalized service and a 'home away from home' experience to all our guests * Chance to work with Lorena Somera- Executive Manager, Hotel Catey's Front Office Manager of the Year Winner 2015 and a true industry enthusiast * Company benefits : Workplace Pension, 50% discount in our restaurants, Cycle Scheme, Staff Reward Scheme etc Roles and Responsibilities of the Night Manager: * Deliver excellent customer services and aim to fulfill all guest requests to ensure their comfort, satisfaction and safety * Auditing and creating reports for both hotels- The Capital and its sister property, The Levin Hotel on daily basis for senior management and other departments * Balancing cash and credit card report on daily basis * Oversee all operations within both hotels during the night, taking full responsibility of the hotel * Represent the Executive manager and General Manager in their absence * Liaise and work closely with both hotel's Front Office, Housekeeping, F and B and Finance team to deliver a seamless highest quality service to guests and colleagues * Responsible and fully competent with regards to H and S issues. * In case of emergency, acting as first point of contact for guests, employees and the emergency services More about you: * You will already be an Night Manager in similar or 4* star property for at least 1 year * Strong knowledge of Opera or similar PMS is essential * Meticulous and accurate in creating and completing daily auditing report * Competent in handling guest complaints * Strong communication skills to convey information across the businesses especially in writing More about our client: * The Capital Hotel, 5* boutique hotel and The Levin Hotel, 4* townhouse hotel are family run hotels with 50 and 12 bedrooms located in Knightsbridge * We pride ourselves in providing a friendly, personalized service to all our guests * Our team have the highest standards of delivery which was highlighted further through their Finalist nomination in Hotel Catey's Best Front Office team 2015In summary they are offering: * Be a part of a wonderful family run hotel and an amazing front office team * Pursue your passion for customer service and hospitality by offering highest standards of service to our guests Apply today and come and enjoy working at The Capital Hotel and The Levin Hotel.

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