We are currently recruiting for a Night Manager to join our vibrant, successful and passionate team.
It will be your responsibility as a Night Manager to oversee the operation of the Hotel from evening through to morning. To be successful as a Night Manager with Firmdale Hotels, you need to be ambitious and flexible to adapt to a variety of scenarios across the breadth of the business which encompasses Events, Food and Beverage, Front Office, Housekeeping and the Kitchen.
Our culture suits down to earth, genuinely friendly, ambitious and hardworking people. If you want to be noticed and recognised for your individual contribution then this is the company for you.
What are my main duties as Night Manager?

Monitor our service standards
Responsible for the security of the hotel during the night.
Conduct regular health and safety checks
Deliver and maintain the exceptional levels of customer service.
Establish strong professional relationships with guests.
Support all departments as needed
Run night audits and produce nightly reports for the senior managers.

Why join Firmdale Hotels?
We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;

Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2022 and Number One in The Caterer Best Places to Work in Hospitality”
Firmdale Hotels – “Excellence in Employee Engagement”, Human Resources in Hospitality 2021
Firmdale Hotels – “Candidate experience Award”, *********** People Awards 2021
Ham Yard Hotel – “Best Afternoon Tea Award”, Harden’s 2021
Sarah Williams – “Food and Beverage Manager of the Year”, Hotel Cateys 2015
Charlotte Street Hotel – “Restaurant Team of the Year”, Hotel Cateys 2015
Firmdale Hotels – “Excellence in Corporate Social Responsibility”, Human Resources in Hospitality 2015

What are the Firmdale employee benefits?

Competitive salary
Meals on duty and uniforms provided
Companywide and departmental incentives
Firmdale experience vouchers (Afternoon tea, dinner for two, Film Club and an overnight stay)
Training and Development including English classes.

What makes Firmdale such a special place to work?

Quarterly Champagne receptions and annual employee recognition awards.
Employee led committees allow you to have your say, generate ideas and make a difference.
Award winning training opportunities (WSET, supplier visits and masterclasses to name a few)
Bespoke development programs (including accredited Supervisor and Manager training)
Social events and team activities (bowling, quiz nights, netball teams, running club and more)
Wait, there’s more! Refer a friend bonus, volunteering and regular Manager catch-ups.

Hours required for the role of Night Manager:
As a Night Manager you will work full time hours as required by the business, where some weekends will be required.
To apply for the role of Night Manager:
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Due to the large number of applications we receive we are unable to respond to all applicants individually. Your CV will be considered over the next 5 working days. If you do not hear from us by this time, your application has been unsuccessful on this occasion.