Love providing great service and being part of uplifting moments? Take the next step in your Concierge career with us as a Night Luggage Porter at Park Plaza Riverbank. Park Plaza is the ideal location for you to develop your skills as a Luggage Porter and shine in a collaborative team environment. Description of the Company: At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that as we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place. Main role and objectives:As Night Luggage Porter at Park Plaza Riverbank you will have a key position in the arrival and departure experience of our guests. You will provide efficient and courteous assistance with luggage, rooming and guest queries under the direction and guidance of the Concierge. Your responsibilities:Welcome the guests to the hotel in a warm and friendly manner and assist them with their luggage going to and from the front desk, and escorting guests to their rooms as required. Deliver messages, packages, newspapers and flowers for guests, and undertake any other requests to ensure their comfort Store and receive luggage as needed; issues completed claim checks to guests when storing luggage and keeps the luggage storage room clean and tidy Assist in other departments such as room service and housekeeping when requested by management What we are looking for:Someone who is passionate about exceeding guest expectationsA person who easily connects with others and can live up to our mission statement: Inspiring our guests through individuality and passion! Someone who is great at creating and maintaining positive and productive working relationships across the business, communicating effectively in a range of situations Someone who enjoys working in a fast paced environment Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfil their potential and always work together to achieve more with our learning and development offering, enhanced training and competitive salary and benefits.You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends and Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide!From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.