Various shifts on Rota basis including Night and weekends shifts.
Key Requirements:
• A warm, engaging personality
• The ability to communicate well both in spoken and written English
• A positive ‘can do’ attitude, good clear telephone manner and a well groomed appearance
• Flexibility to work variable shifts, day and nights shifts, including weekends and bank holidays
• Good computer skills
• Previous experience as a hotel / Serviced apartment Receptionist is an advantage
Welcome and acknowledge all guests according to company standards,
Process all payment types
Deal and assist guest requests, questions, or concerns.
Coordinate with Housekeeping to track readiness of rooms for check-in.
Supply guests with directions and information regarding property and local areas of interest.
Run daily reports, identify any special requests, and check reports for accuracy.
Record and follow up maintenance issues.
Perform other reasonable job duties as requested by Supervisors.
Follow all company safety and security procedures; and report to the manager.
maintaining a professional personal appearance, protect company assets.