Night Front Desk Agent
The ultimate hotel management company, with a passion for excellence and innovation, honouring the individuality and heritage of its iconic hotels.
Our team at The Dorchester are sophisticated and welcoming, just like the hotel itself. We seek well-travelled and worldly individuals who take pleasure in sharing their experience and knowledge with our guests.
We care for our people, guests, owners and environment by living and breathing our values. We work together, celebrating everyone's contribution and success.
Our passion for providing the world's best service is reflected in our knowledge that we're guardians of this London legend and its historic legacy. In choosing a career with The Dorchester, you'll notice our great respect for other peoples' cultures, values and customs, with over 55 nationalities employed at the hotel. We are now seeking a Night Front Desk Agent to join our team.
We offer our Night Front Desk Agent the world's best pay and benefits:
* Employee Introductory Scheme - £750.00
* World-class training and development
* Complimentary nights with breakfast within Dorchester Collection
* 50% F and B discount at selected restaurants within Dorchester Collection
* The successful Night Front Desk Agent will be able to participate in a variety of social events and Corporate Social Responsibility activities throughout the year
* Fantastic pension scheme
Night Front Desk Agent role overview
* The ideal Night Front Desk Agent will have a passion for providing outstanding guest service and display excellence in personal grooming and presentation
* You will also be responsible for the smooth check-in and check-out service and you will act as a hotel ambassador, showing guest's round during the check-in process
* As one of the world's most iconic luxury hotels, The Dorchester is quite simply the place to be in London
* As it is a place with so much heritage, it would be a great opportunity for you to learn and display good product knowledge, sharing it with our guests in a passionate manner
* You will also need to conduct all the night duties in an efficient and timely manner, such as up-selling and checking that reservations instructions are being followed.
The ultimate hotel management company, The Dorchester attracts, develops and inspires the world's best talent. Care to join us?
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