Peabody has an exciting opportunity for a New Homes Manager to join our team in London. The successful applicant will join us on a full time, permanent basis and will receive a salary of £40,000 - £45,000 per annum.
Peabody and Family Mosaic have merged, creating a new housing association providing 55,000 homes to 111,000 people across London and the South East. Our combined scale and strong focus on London will uniquely position us to revolutionise housing delivery and redefine best practice – and you will be central to making it happen.
Our principles are simple: we believe in helping people and communities to grow, in estates that are springboards – not safety nets. With operations in nearly every London borough and one of the sector’s largest community regeneration programs, we’re always keen to meet talented people who support our ambitions.
We have a great opportunity for an experienced New Homes Manager to help Peabody's new homes residents receive a positive move in experience, with a high emphasis on customer satisfaction. As the New Homes Manager, you will also ensure there is solid availability of information relating to New Homes for internal stake holders with optimum use of administration resources and effective and efficient use of IT systems.
Knowledge, experience and Skills required by the ideal New Homes Manager:
- Ability to work independently, exercising good initiative and judgement
- Excellent written and verbal communication skills.
- Proven time management and prioritisation skills.
- Proven experience and ability to deliver excellent customer care and valuing diversity.
- Proven attention to detail and ability to work on a variety of tasks simultaneously.
- Ability to work under pressure and meet deadlines and targets
- To ensure that all policies and procedures are adhered to so that consistent and standard practice is achieved across the organisation
- A commitment to continuing professional development.
- Ability to quickly analyse complex financial and performance data and to communicate results effectively to various audiences
- A strong understanding of Defect Reponse, KPI’s and Benchmarking
- Strong reputation for planning, organizing and personal integrity
- Ability to work in partnership with service providers and other stakeholders to deliver defect solutions and identify service improvement options
- Ability to convey information to others by way of written reports and verbal communication
- Demonstrable experience and skills managing staff and customer relationships to ensure a high level of customer care and satisfaction
- Proficient in the use of Microsoft Office and experience of Housing Management/Repairs database
Closing date and time: 3rd November 2022- 5pm
If you feel you have the skills and experience needed to become our New Homes Manager please click ‘Apply’ now to be directed to our careers page and complete your application. Please monitor your emails also during this time.
Peabody is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
NO AGENCY INTEREST.