Description
• The supervision of all cleaning staff focussing on their performance in terms of standards of cleanliness and their behaviour whilst on duty
• To supervise and investigate the quality and standard of caretaking and cleaning services provided at various establishments within a geographically area and assist the Business Unit Manager in ensuring the profitability of individual contracts across the area.
• Ensuring that a first class cleaning service is delivered to all areas of the building
• Reviewing work schedules
• Monitoring of all cleaning activities
• Ensuring all staff are aware of the Health and Safety policies and procedures
• Provide guidance and support to the cleaning services staff
• Co-ordination of rosters
• Allocation of daily work load
• Ensuring staff are trained in all areas required
• Maintain a professional relationship with clients at all times.
Personal competencies:
• Ability to establish and maintain effective working relationships with all employees
• Ability to work effectively and without supervision.
• The ability to perform all duties effectively and efficiently.
• Well-developed interpersonal skills.
• Clean, neat and tidy presentation.
• Previous experience in a cleaning environment
• Previous experience of managing a team
• The ability to implement and adhere to standards and procedures
• Health and Safety experience
• Good interpersonal skills
• BICs cleaning qualification or equivalent is also desirable, but not essential
• Driving licence desirable but not essential.