Member Relations Coordinator - The Ned, London How The Ned Happened Taking over the City’s disused Midland Bank Building, Soho House and Co. And New York’s Sydell Group have collaborated to restore the beautiful Grade I listed building. Hosting 9 restaurants, bars, a member’s club, Barber and Parlour, Ned’s Club Active and Relax, two swimming pools, along with six dedicated event spaces. Friendliness, efficiency and a ‘can-do’ attitude are what people should come to expect when they visit us and our success will depend on your willingness to go that extra mile. We’re building a great team, and everyone will have the opportunity to learn and grow their skills.The Role Responsible for all aspects of membership administration within Ned’s Club, supporting the Head of Membership in the management of membership and membership revenue, member customer service and membership reporting.The Member Relations Coordinator will play a key role in the Membership’s vision of success ensuring the highest standards of customer service and satisfaction throughout all aspects of the membership and Ned’s Club operation. What are We are looking for:• Exceptional communication skills (verbal, listening, writing)• Good commercial, networking and interpersonal skills. • Pro-active and reliable.• Excellent CRM and database management skills.• Organised, with strong time management skills. • Being able to manage multiple tasks and deadlines at the same time.• Ability to prioritise, manage multiple projects and work under pressure.We offer:• Competitive salary• 28 paid holidays per annum inclusive of bank holidays• Complimentary meals on duty• Annual staff events• Discounted rates at The Ned• Fantastic career growth opportunities Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. Thank you for showing your interest in The Ned – we know there’s a lot of choice out there – and we look forward to working with you.