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Meeting and Events Supervisor Job

Posted: 21-09-2022
Place: DoubleTree by Hilton London Islington, London (North)

Looking to join a culture of excellence and be part of the most recognised name in the hospitality industry?
We are Hilton! We are Hospitality!
We create heartfelt experiences for our guests and meaningful opportunities for our Team Members. Achieving consistently the title of Great places to work, this is not just a job – we offer you a journey of self-discovery, growth and an exceptional career. What will I be doing?
As a Meeting and Events Operations Supervisor, you are responsible for supervising Meeting and Events operations to deliver an excellent Guest and Member experience. A Meeting and Events Operations Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

Supervise Meeting and Events operations
Communicate and delegate in line with daily function sheets.
Able to work in all areas of Meeting and Events including Bar, Restaurant, and Room Service.
Welcome guests in a polite and friendly manner.
Follow cash handling procedures
Manage guest queries in a timely and efficient manner.
Ensure cleanliness of work areas
Plan, organise and control the daily operations.
Ensure compliance of brand standards
Represent needs of the team
Assist Food and Beverage with achieving financial targets.
Assist Meeting and Events Manager with training and developing the team.
Assist with annual and mid-year appraisals with team members under your responsibility.
Comply with hotel security, fire regulations and all health and safety legislation.
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships.

What are We are looking for?
A Meeting and Events  Operations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Previous Meeting and Events experience
Committed to delivering high levels of customer service.
Positive attitude
Good communication skills
Flexibility to respond to a range of different work situations.
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

experience in the hotel industry
experience in supervising and/or delegation.
Willingness to develop team members and self.

What will it be like to work for Amaris Hospitality?
Amaris Hospitality operates branded hotels in key locations across the UK and Ireland.  We offer our employees excellent opportunities to grow and develop within our portfolio along with the following benefits:

Staff, Friends and Family discount within Amaris Portfolio of hotels and also within the International brand you would work within.
50% Food and Beverage discount.
Modern, stylish uniforms.
Meals on duty.
Social calendar of events.
Learning and Development for all levels.


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