Excellent written and communication skills.

Clear and concise telephone voice

Basic keyboard and computer skills

Smart appearance

Pleasant and Articulate

Awareness of diversity issues and able to work in a positive, non-discriminatory way.

Good working knowledge of the English language.

An understanding, acceptance and adherence to the need for strict confidentiality.

Able to participate and work as part of a multidisciplinary team.

Able to work in a changing environment

Able to remain calm and composed under pressure.

Able to work with a wide variety of tasks.

Flexible with regard to working hours,