We are looking for a male or female receptionist to join the small team in our 4 star boutique hotel in a traditional English style.
• Our receptionist work in shift-patterns, 5 days on and 2 days off.
• This is a full-time, permanent position of 40 hours per week.
• 20 days holiday plus bank holidays, 28 days in total.
• Meals on duty.
• Uniform is provided and dry-cleaning of the uniform.
• The salary start from £16,000 to £17,000 depending on experience.
• Commissions from car companies and tour operators go straight to the front office team.
• We offer great incentives for great service with cash rewards for each time your name is on Tripadvisor.
• We have a permanent night team, so there would not be any night shifts as part of this role (unless there is ever a massive emergency and we need your help). The shifts timings are usually 07.00-15.30 or 14.30-23.00.
The typical duties include;
- 'Checking in’ and 'Checking out’ guests and take payment for their accommodation.
- Making sure that the guests understand how everything works in their room and that they are well-settled.
- Responsible for the safety and security of guests in house and ensuring that all Health and Safety regulations are met when there is no management present.
- Help to advice guest of how to make the most of their time in London and at the hotel, helping to book any restaurants or arrangements they would like.
- To maintain a high standard in personal appearance and demeanor.
- We have an automated reservation system, but some of our regular guests prefer to book directly with us by phone or email so you would need to assist them.
Please apply by sending us your CV. Please note that all applicants need to have the right to work in the UK and proof of such will be requested.