JOB DESCRIPTION/PERSON SPECIFICATION
The TLC Group ethos is people come first. At TLC Group we specialise in the ownership and management of care homes and branded hotels and we have an impressive track record of delivering high quality services. We expect our employees to give their best and strive for continuous improvement to ensure the highest standards of care and service are delivered to all customers.
Job Title Laundry Assistant
Location Carlton Court Care Home
Reports to Head of Housekeeping
Direct Reports N/A
Main Purpose To work as part of a team to maintain a high standard of cleanliness of
linen, Towels and Clients’ personal clothing, and to ensure an adequate
supply of these items at all times.
Main Responsibilities
• Sort washing into relevant groups, where applicable, and process it through the washer, Drier and iron. Keep clean and dirty linen separate within the laundry area.
• The following priorities apply: Bedding, Towels, Clients’ personal laundry, Serviettes, Tea Towels.
• Return the Care Home's washing to the linen cupboard and the kitchen.
• Perform minor repairs to Clients’ clothing.
• Any clothes that are not marked should be named and placed in the appropriate boxes after they have been laundered.
• To assist in other areas of the Housekeeping department when required.
Communication:
• Participate in Staff and Client meetings as required.
• Communicate respectfully with residents
Training and Development:
• Attend mandatory training days/courses, on or off site, as and when required.
• Maintain and improve professional knowledge and competence.
• Ensure the laundry room is clean and tidy. On a daily basis: wash down washers, dryers and laundry bags; clean Lint trays / vents; mop floors.
• Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred
• Understand, and ensure the implementation of, the Company’s Health and Safety policy, and Emergency and Fire procedures.
• Report to the Home Manager, or the Maintenance Person, any faulty appliances, damaged furniture, equipment or any potential hazard.
• Promote safe working practice within the Care Centre.
Qualifications, training and experience
Required:
Team player
Satisfactory enhanced DBS check
Desired:
Previous experience relevant to the position
Good communication skills
Environment All staff should bear in mind the overall objectives of the care home, namely that residents will be encouraged to maintain independence and choice in a homely environment which promotes excellent customer relationships.