F45 is the world’s fastest growing functional training network. F45 Stratford opened in February 2022 and has enjoyed fast growth in the 6 months since opening our doors. We’re now looking to expand our team with an enthusiastic, driven Studio Coordinator.
F45 Stratford follows a model and service that separates us from a traditional gym environment - offering premium results-driven classes in an team driven environment. Our group-training sessions feature the most dynamic and effective training styles to date. Our highly-capable, charismatic instructors lead workouts that motivate people to reach their potential. Our success is driven by the unique combination of functional training, industry leading technology, a focus on community, and a commitment to excellence.
The purpose of this role is to support the management team in running and growing this exciting business.
The Role
You will be the face of F45 Stratford, covering front of house duties in our canalside studio; ensuring there is always someone qualified in the studio to chat to walk ins, answer questions, and gather feedback from our members.
You will live and breathe F45 Stratford, championing the concept and ensuring all our members enjoy their experience.
You will be responsible for all reactive admin; dealing with email enquiries (responding or forwarding to the relevant member of the team), helping with social media communication, and answering phone calls.
With the support of our Lead Trainer, you will be responsible for creating the monthly class rosta for our Personal Trainers (using a tool called Deputy), dealing with changes to the rosta during the month, and ensuring the F45 app is up to date at all times.
You will take part in weekly management meetings, ensuring the agenda is followed, taking minutes, and ensuring the status (kept using a tool called Trello) is kept up to date.
You will be responsible for the gym floor and all facilities;

Carrying out morning cleaning duties and ensuring the evening cleaning is completed to the highest standards,
Ensuring stock is Topped up,
Building strong relationships with our suppliers and providers,
Fixing or reporting any snags,
Suggesting improvements, and
Generally ensuring F45 Stratford’s premises are as good as they can be.

You will be responsible for all studio floor admin;

Collecting monthly reports from social influencers,
Managing with holiday and sickness calendars,
Managing the appointment booking tool (Simply Book.me)
Tracking member referrals, and
Maintaining member databases, ensuring all member data is up to date (through a spreadsheet or CRM tool).

You will support the management team across other tasks as may be allocated from time to time without your capabilities, such as recruitment, events, and marketing activities.
You will have the full support of the management team on all of the above, with full training until you feel confident to cover the tasks on your own.
As this is an entry level role, we’re looking for someone enthusiastic and with a big vision. There’s plenty of scope to really make this role your own and to grow with us as the business grows.
In addition to your base salary, there is a referral scheme in place for new members brought into the business, as well as commission on products and merchandise sold. You will also have the opportunity to be trained as an F45 instructor, if you would like.
Hours of work
40 Hrs per week including 1 hour paid lunch break per day; 8.30am - 5.30pm (lunch 12.30 - 1.30)
The working pattern may vary and some flexibility will be possible (as long as there’s someone in the studio). There may occasionally be a requirement to work an evening, early morning or weekend, but plenty of notice will be given.
Salary and Benefits
£10,000 + Depending on experience

Referral scheme.
Commission on products and merchandise.
Free training - all our team members are able to use the gym facilities and attend all F45 Stratford classes for free.
20 Days of holiday, plus bank holidays.
Monthly team drinks.

Requirements
Our top priority is finding someone who understands the value of physical activity as part of a healthy, active lifestyle, and is passionate about the F45 model and becoming part of our fitness family.
We’re looking for someone who has;

Excellent attention to detail and organisation,
The ability to prioritise tasks,
Excellent time keeping,
A professional and friendly manner,
Good communication skills, both written and verbal,
The ability to work independently as well as within a team,
A desire to learn and grow is absolutely essential,
experience using Microsoft Office applications (Word, Excel and Powerpoint) is essential,
Knowledge of Google applications (Google Docs, Google Sheets, Google Slides) is a benefit.