Junior Office Co-Coordinator / Customer Service Assistant
Start Date: Immediate
Salary: £18,000
Position: Permanent / Full Time (42 hour week)
Company Description
WBC is the UK’s leading online wholesale supplier of gift packaging, printed Tote bags and visual merchandising solutions to a wide range of retail sectors including food and drink, gifts, garden, cosmetics, fashion and more. Established for over 26 years, WBC has a large portfolio of clients throughout the UK and Ireland as well as world-wide and holds in stock over 1000 product lines that cover many varied product categories.
The Role
We’re seeking an energetic and motivated individual to join our team. You’ll ideally have experience in office admin and/or customer service but it’s essential that you have a bright and bubbly personality. The position will suit a recent school/college graduate who is proactive and enthusiastic, but above all that, we’re looking for someone who is prepared to go above and beyond to ensure our customers’ satisfaction. To be successful in this role you must display professionalism, self-motivation and determination; you’ll also require excellent organisation, communication and inter-personal skills with a strong work ethic and problem solving skills to ensure the smooth running of the office.
The successful candidate will have:
- Outstanding customer service skills
- Excellent written and verbal communication
- Confident and outgoing personality
- Proficient in the use of Microsoft Office
- Excellent clear and concise telephone manner
- Full UK working VISA or right to work indefinitely in UK
- UK bank account in place
The successful candidate will be responsible the following but not limited to:
- General Office Admin
- Customer Service Calls/Queries
- Managing Inbound and Outbound Post
- Managing Inbound and Outbound Courier Collections
- Monitoring and managing outbound deliveries
- Managing Office Inventory
- Database Management
- Various Projects for the Sales and Marketing Teams
- Health and Safety
- Fire Safety
- Liaising with various departments
How to Apply
This is an excellent opportunity to be part of a rapidly growing private business with a global client base and plenty of room for career progression. We enjoy a laugh too, so check us out on Facebook and Twitter and you’ll get our vibe. If you think you’ve got the skills and confidence to wow us, send your CV by email together with a brief covering letter outlining why you feel you’d be an asset to our company.
Job Type: Full-time
Salary: £18,000.00 /year
Required language:
English.