Office Junior Administrator position at South Ealing Road
This position would suit a school Leaver
Job title Membership/Education Secretary
Working days 5 days a week (9.30 – 5.30)
Skills Required
• Knowledge of Microsoft, excel, Power Point
• Knowledge of Access database preferable but not mandatory
• Professional telephone manner and communication skills both written and verbal
• Capacity to work without supervision and under pressure
Job purpose
The Membership/Education Secretary deals with the day to day registration of members and the annual membership renewal process at the beginning of each year. The role involves inputting and submitting these registrations/renewals via the database (Access) and filing. They will be the key link between the charity and its members. They are also to organise and promote various ways of increasing membership numbers. The person needs to be flexible , accurate and can work to deadlines.
Duties and responsibilities
• Keeping a record of members contact details and the fee(s) they have paid
• Issuing member confirmation letters and certificates
• Organising Mail out, enquiries promptly and professionally by email and telephone
• Processing membership payments (received by email, phone and website)
• Sort and distribute incoming mail
• Administering the annual renewal of subscriptions, providing reminders to members when it is time to renew their subscription(s) and raising invoices if required
• Filing membership and setting up folders in filing system
• Organsing Mailouts
• Uploading members details on the organisations website
• Mailing out the members magazine (quarterly)
• Preparing Power Points for members regional meetings, workshops and AGM
• Design and develop welcome packs and promotional material for new members
• Promoting and increasing the number of memberships
• Issuing Examination certificates.