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IT Support Needed in London

Posted: 40 days ago
Place: Greater London



There is an opportunity to join young an diverse IT company on part-time basis located in London (City, Mile End and Pimlico)
The requirements for this role are shown below:
Main responsibilities:

Monitoring Help Desk for existing/new tickets.
Installing and configuring computer hardware such as PCs and laptops,
Troubleshooting and maintaining networks switches and patching.
Troubleshooting printers issues such connectivity, drivers.
Maintain existing Wireless system
Managing existing Gmail e-mail system by creating, editing new e-mail accounts.
Planning and undertaking scheduled maintenance upgrades.
Talking to clients and computer users to determine the nature of problems and keep them informed by updating them with the latest information about an ongoing case until is resolved.
Investigating, diagnosing and solving computer software and hardware faults.
Obtaining replacement or specialist components, fixtures or fittings.
Dealing with Audio-visual issues such us Projectors, interactive Whiteboards and sound.
Managing stocks of equipment, consumables and other supplies.
Apple products like Ipads, Apps, Apple management tools.

Key skills for technical support Candidate.

Technical computer skills such as: MS-Office package 2010/2013/2021, Windows 7, 10
Windows server 2008 R2/2012- 16 or professional IT certificates.
G-suite and Office 365 cloud experience
Organisational skills
Interpersonal skills
Communication skills
Patience
A meticulous and methodical nature
A logical mind
Capable of working well under pressure


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