We are looking for a skilled and passionate technology consultant, with great communication skills to join our small team of Apple Mac focused IT consultants.
About nDuo:
We provide personalised IT support and bespoke IT solutions for small and medium businesses in London. We are a part of Apple Consultants Network, and most of our clients are Mac based. Different technologies are used across the board, so we are looking for someone with general, business oriented IT experience and knowledge.
We are based in City Road between Angel and Old Street, just in the heart of London’s tech hub!
The Role:
You will provide onsite and remote IT support to our business clients. The job will involve travelling around central London on regular basis, as well as working from our Angel office helping our clients remotely.
Working as a part of our easy-going team you will receive support from your colleagues. During busy periods you will need to feel comfortable making your own decisions, and finding solutions in pressing situations. Good client communication is the key.
You will also be involved in, and manage implementations of various projects, such as email migrations, office upgrades, IT audits.
We are a young company so the job is also an opportunity to participate in business development, and gain experience beyond IT support.
Requirements:
The following skills are essential, so please make sure you tick all the boxes:
-Great interpersonal communication skills
-Fluent spoken and written English
-Analytical Thinking
-Ability to independently solve technical issues
-Genuine passion for Apple technology
-experience with macOS operating system
-Knowledge and troubleshooting of Microsoft Windows desktop operating system
-experience in supporting Windows Servers (Active Directory, Exchange, Group Policy)
-General Networking Knowledge (Configuring and troubleshooting routers, network equipment)
-General knowledge of business cloud platforms (Office365, Google Apps, Azure, Amazon AWS)
-And again, great communication with clients is essential.
It would be great if you could tick any of the points below:
-Knowledge of Cisco IOS
-macOS Server knowledge, advanced configuration and troubleshooting
-Implementing and supporting VMWare ESXi
-Scripting (Bash, Python, Apple Script etc.)
ACSP/ACTC certificate
-Feel free to share any other advanced skills you could bring to our team.
Working Time:
Your normal working hours will be Monday to Friday 9am to 6pm (1 hour for lunch). Any overtime will be paid additionally.
Some projects are implemented over weekends, so you will need to be flexible. Those are always planned in advance, and paid additional to your salary.
You will receive 28 days of holiday including bank holidays.
The Salary:
Depending on your initial skills and experience, the annual salary will be between £24k and £28k plus bonuses based on performance.
As a part of the team you will receive the following:
- Mac Book laptop - your best friend in everyday tasks
- Smartphone - to communicate with the team and our clients
- Other bits necessary to support our clients and make your work easy
Please send us a quick description why you applied and attach your CV. Thank you!
No agencies please.