We're looking for a computer repair technician with excellent customer support skills to work on a permanent basis. You will initially be working in a repair centre environment, dealing with customers face to face, over the telephone or on-site. An excellent attitude and willingness to learn is a must!
We are a long established Computer Support Centre. You will be working in a busy environment and have excellent scope of progress within the company.
This is an exciting position for the right candidate.
The ideal candidate will have skills and experience in the following:
PC and Laptop hardware fault finding and repairs.
Apple Mac mobile devices and desktop/laptop fault finding and repairs
Tablets and Portable device fault finding and support
Software and Operating Systems support and installations, Windows, OS X, etc.
MS Office 2007/2010/2013/2021 Support
Knowledge of POP/IMAP/Exchange Email Setup
Malware removal, Firewalls, security.
Data recovery, password recovery.
Networking and Wireless fault finding and repairs.
Should be very Familiar with Router setups and wireless networking.
General maintenance, repairs and upgrades.
Requirements:
* Great communication skills via email and telephone
* Must have suitable diploma certifications in Electronics/ Computing/IT Networks
* Be an excellent communicator and quick learner
* Be a team player
* It is fundamental that the candidate has very good command of oral and written English
* Being able to lift computer equipment, etc.
* Have a clean driving licence - This is a MUST - Only apply if you have a clean driving licence.
Starting Salary : £22,000-£25,000. This will increase with regular reviews.