We are the Oxfam Shop in green and fashionable Highgate, a friendly and diverse team selling clothes, homeware, Toys and much more to support Oxfam projects to fight against poverty.
If you are interested in applying as a intern/ trainee assistant manager to enhance your CV and be trained in shop management to the level of assistant manager, this is a fantastic opportunity to develop or enhance your Retail and supervisory skills.
This role requires a higher level of commitment, reliability and willingness to work as part of a team as well as on your own initiative.
Our Voluntary Internships run for a minimum of 3 months and hence unpaid. References will be available on completion.
Ideally you will be able to offer a minimum of three days a week, possibly to include one day at the weekend.
We will only consider applicants who live not too far from the area.
Tasks involved in the project:
• Managing donations (Clothes, accessories and homeware) and stock processing.
• Operating the till, credit card machine and providing excellent customer service.
• Maximizing the income from donations, new products such as Fairtrade and Gift Aid.
• Assisting the manager in running the shop operations.
• Completing daily and weekly Financial reports as well as implementing Trading Division's accounting policies and banking procedures.
Once fully trained:
• Ensuring the smooth running of the shop in the absence of the manager and take actions to solve routine problems , managing a small team and training new volunteers
• Learning the main management systems in a retail / charity shop business.
support the team with social media and in the local community
• Ensuring that shop activities reflect Oxfam values and beliefs.
• Keeping up to date with Oxfam's internal communications and share any news with the shop team.
Skills and competencies:
• Ability to follow instructions, work within the shop guidelines and to manage a busy workload in partnership with the shop manager and shop team.
• Reliability and willingness to work as part of a team as well as on your own initiative
• Good communication skills. Some IT and supervisory skills
• Honesty and integrity
• Ability to maintain an environment that is safe from hazards and complies with health and safety legislation and Oxfam procedures.
What this role can offer the volunteer:
• You will help Oxfam in its mission to achieve a just world without poverty.
• The opportunity to gain or enhance your supervisory/managerial skills
• Gain experience in a complex charity shop environment.
• The opportunity to develop personal capabilities and skills for working in Retail.
• Be trained in shop management to the level of assistant manager.
• The chance to work and develop within a friendly and diverse shop Team
• Enhanced CV - References will be available on completion (minimum 3 months)
• Lunch and reasonable local travel costs can be reimbursed in line with Oxfam's policy.
If you are interested and have got some spare time, please just come into the store for a chat and the application form or email us.