Our client is a large housing association in central London. We require a specific type of credit controller and accounts assistant to manage part of the company's rent portfolio.
The role is more investigating rent issues and discrepancies, but does involve an element of credit control duties and speaking directly with tenants. We require a well spoken, professional candidate that would be able to deal with rent issues - sensitively and efficiently.
Knowledge of housing association finances/rents would be desirable , but not essential.
Good Excel is essential.
The role is for an initial period of 3 months.
Here is a summary of duties :
Ensure that rent collection is dealt with in accordance with the Rent Arrears Policy
To ensure that all housing rent accounts are correctly set up and maintained.
To monitor rent accounts.
To ensure KPIs are achieved with regards to income management
Maintain contact with Housing Benefit and DWP
To trace and recover debts through use of Tracing companies
Produce monthly arrears report and analysis
The role is to start immediately ( as soon as possible ) following a meeting with Tricorn and proof of eligibility for UK employment.