About the job:
An opportunity has arisen for a Housekeeping Team Leader to join our Housekeeping team here at Jumeirah Carlton Tower.
The main purpose of the role is:

To provide a friendly, courteous and professional service at all times.
To ensure all Housekeeping Attendants exercise proper discipline and courtesy in attending to guest needs.
To participate in the building of an efficient team by taking an active interest in the daily running of the hotel.
To be familiar with and adhere to all the Housekeeping/Security procedures for the strict control of issuing and return keys.
To be familiar with and adhere to all objectives, standards and policies and procedures by the Housekeeping Manager.
To asses and apprise own staff according to the TCT standards.
To ensure that all work schedules are followed through efficiently and in line with forecasted occupancy, including out of order and out of service rooms.
To respond to answering pager and carried out any request within the 10 minutes standard.
To inspect corridors, back areas, staircase and store cupboards and report any cleaning or maintenance required.
To check daily reports are showing the same information as the computer update throughout the day and especially the last occupancy report of the evening.
To note any guest special needs i.e. Ill health, allergies, flowers etc.
To suggest any improvements that could be used for the benefit of the department and the guest.

About you:
The ideal candidate for this position will have the following skills and experience:

Excellent level of English
Friendly, approachable and professional
Previous experience working in a 5* environment in a similar role.
Trustworthy, Honest and committed to position.

About the Benefits:
Benefits for the successful Housekeeping Team Leader include:

Meals on duty
Dry cleaning
28 Days paid annual leave including bank holidays.
Interest free season ticket loan
Jumeirah hotel accommodation discounts
Company reward and recognition schemes
Childcare support
Dental cover
Company pension plan
Excellent training and development opportunities.

An attractive salary and the opportunity to work for a company with major worldwide expansion plan is offering.
About Jumeirah
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and provide equal opportunities, employing over 14,000 colleagues from over 140 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa and the Middle East.
We want you to do well from the beginning, so we’ll give you every chance to impress during the recruitment process. We promise our colleagues a warm welcome and will help you feel part of our Jumeirah family from day one. You can rely on us to support you as you settle into your journey with us and make Jumeirah ‘Your Place to Shine’.
Jumeirah Carlton Tower, situated in the heart of Knightsbridge, is a Landmark hotel acknowledged as one of London’s finest. The hotel is noted for its fine dining, exclusive Peak Health Club and Spa and enviable location off Sloane Street – the Capital’s most fashionable shopping area. Jumeirah Carlton Tower offers 216 rooms and Suites, individually styled with a calm and contemporary feel, together with world-class dining in Chinoiserie and The Club Room.