About Jumeirah
Grosvenor House Suites is the newest luxury establishment on Park Lane, offering residences that combine the best of five star service with the privacy and discretion of having one’s own Mayfair property. Managed by Jumeirah Living, the 130 fully equipped serviced Suites range from studios to 1, 2, 3 bedroom Suites, 4 London Suites and 4 super luxury Penthouses; of which one being the 5-bedroom Grosvenor Penthouse, offering truly personalised touches for effortless living. Whether for short, mid-term or extended stays, Grosvenor House Suites feature cutting-edge technology, sumptuous finishes and contemporary design to provide guests and residents with the exceptional, world-class luxury service for which Jumeirah is renowned, in a home away from home.
At Jumeirah, we are committed to encouraging and developing our colleagues in world class environments. We value diversity and equal opportunity, employing over 14,000 colleagues from over 100 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, Africa the Middle East.
About the role
We are currently recruiting for Housekeeping Suite Attendant to join the Housekeeping team. This team is critical to ensuring residents are given world class accommodation with excellent housekeeping standards.
Reporting to the Housekeeping Team Leaders, you will be responsible to ensure that all the guest and colleague areas are clean and maintained and that all colleagues are fully trained to a high standard in cleanliness and maintenance assigned by the Housekeeping Manager and in accordance with the Company policies and procedures to ensure maximum guest satisfaction.
With all these roles there is the opportunity to get involved, multi task and really get to understand how a luxury residency operates.
Main Duties are:
·To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out.
·To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager.
·To understand and follow all the objectives, standards, policies and procedures outlined by the Executive Housekeeper in her absence by Housekeeping Managers.
·To ensure that strict control is carried out when receiving and returning work equipment. E.G. Keys or cleaning equipment. Where appropriate is responsible for the upkeep of any equipment. Loss of any piece of equipment E.G. Keys to be reported immediately to the supervisor.
·To respond to answering pager and carried out any request within the 10 minutes standard.
·To be responsible for the worksheet assigned and ensure that all requests are correctly logged and all rooms are cleaned and signed off to the standard required.
·To follow the Health and Safety manual handling and COSHH procedures closely.
·To request any training that is required to carry out the duties safely and as per the standard laid down.
·Any lost property found to be taken immediately to the Housekeeping Office to be recorded with all relevant information to ensure safe return to the owner.
·To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programs areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings and fittings.
About you
To be considered for this role you must have previous experience in a Housekeeping room attendant role. It would be desirable if this experience was gained within a 5 star environment.
It is essential you have good levels of English. You must be friendly, approachable and professional, trustworthy, honest and committed to your position.
Personality is the key to these roles, as is a genuine passion for world class personalised service. We want people who are confident, willing to multi task and undertake duties outside of the normal job description, are easy to be around and can really contribute to shaping this new era of Jumeirah living.
If this sounds like you and you are passionate about providing thoughtful and generous service to guests, are ambitious, hardworking and take a genuine interest in people, we would like to hear from you.
About the benefits
Jumeirah believes in paying the best for the best and so an attractive salary plus benefits is offered for the positions. This is a fabulous opportunity to join a luxury hospitality operator with ambitious future expansion plans.