House Manager Springhill House, Willesden Green, Greater London About Our Client Our client is the UKs leading retirement builder has been providing specialist retirement property for 40 years and have built a reputation for high levels of customer service and satisfaction that is the envy of the house building industry.Our client manage all the retirement developments they build. Their focus is to 'enhance the quality of peoples lives in retirement' by providing the best possible 'lifestyle' and estate management services. About The Role Someone who is people focused and who has high quality standards for delivering an exceptional customer experience for the Homeowners so they can get the most from their retirement. Some duties include: * Helping Homeowners settle into their new home * Promoting good communication between Homeowners and their families, our client and their partners and suppliers who provide support and other services * Facilitating social interaction and helping Homeowners to enjoy the lifestyle on offer * Managing the development building, gardens and grounds in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is upheld About You Our client is looking for a special kind of person to exemplify the high quality customer standards that we are renowned for. The successful candidate will have the following key competencies: * Excellent customer service and communication skills with a 'can do' attitude * Be professional with high quality standards * Be reliable and flexible to deal with out of hours calls and emergencies on the development * Be resilient and have the ability to problem solve effectively Customer service experience is essential as is having an awareness of basic Health and Safety and also being computer literate. Salary and Hours of WorkGBP 16,329.49 (including London Weighting) for 30 hours per week, Monday to FridayBenefitsIn addition to an attractive salary benefits include Group Personal Pension, Life Assurance and Medical Screening How to ApplyIn order to apply, please submit your CV and covering letter online today Closing Date for Applications14th August 2022