A great opportunity for an ambitious, passionate and customer focused individual to work at one of the most exciting hotel groups in the world.
Duties will include the following:
- Respond promptly to requests from guests and other departments.
- Fill cart with supplies and transport cart to assigned area.
- Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
- Replace guest amenities and supplies in rooms.
- Replace dirty linens and Terry with clean items.
- Make beds and fold Terry.
- Clean bathrooms.
- Remove trash, dirty linen, and room service items.
- Check that all appliances are present in the room and in working order.
- Straighten desk items, furniture, and appliances.
- Dust, polish, and remove marks from walls and furnishings.
- Vacuum carpets and perform floor care duties (e.g, in guest rooms and hallway).
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, support team to reach common goals.
You should be able to:
- Work in fast paced environment
- Have an exceptional attention to details
- Be pro-active, hard working and reliable
- Be flexible regarding shifts
- Ensure your uniform and personal appearance are clean and professional
- Be confident
- And have previous housekeeping experience in 5 star/luxury market.
Please apply with your CV attached.