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Hotel Receptionist and Administrator

Posted: 06-08-2024
Place: West Drayton, UB7 7ND. South of Uxbridge, North of Heathrow, West Drayton train station 5 min's walk



Person

Outgoing people-person who lives near West Drayton, UB7, between Heathrow Airport and Uxbridge, required to help us run reception in our family-run Hotel B and B.

Must be friendly, and organised, with good people skills, OK with the internet and customer sales, who lives nearby to travel easily to us. We’re after someone with a good attitude, as we can help train up on experience.

Role

You'll need a friendly manner, good spoken and written English to speak to customers over the phone, by email, or face to face, taking hotel bookings.
Must be presentable to greet guests on arrival, manage check-ins, help with quest enquiries on their stay, as well as varied general administrative duties.

This will include managing on-line reservations and room availability, processing payments, and communicating with our team.

Typical hours are 15.30 – 21.00, typically 4 week days, a Saturday evening, and one other weekend afternoon, with seasonal variation based on demand.

experience within hospitality and catering is ideal but not definitely necessary.
Located nearby enough to get to us easily by public transport or car definitely is a necessity.


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