Full/Part time receptionist
We are looking to recruit a Full/Part time Receptionist to join our front desk team. Reporting to the Reception Team Leader.
This position is for a minimum of 5 days per week, mainly afternoon and night shifts, with the possibility of overtime, when annual leaves need to be covered.
The Receptionist role involves taking phone calls, checking in and out guests, reservation making, cleaning duties, maintaining the security of the hotel and other general Reception duties, as well as ensuring our guests’ safety. This is a great opportunity to develop and further your career at the Lansdowne Hotel or with the Company.
Our reservation system is Brilliant; therefore it is preferable that the successful candidate has a sound working knowledge and understanding of the system. It is crucial that the individual has a passion for team working and preferably has experience in a customer facing environment.
The successful candidate will be required to work a minimum of 5 days out of 7 from 2pm till 10pm or from 6am to 2 pm depending on the Rota. Overtime is available frequently.
Requirements:
• Flexible and hardworking, customer focused and friendly
• Previous customer service experience
• Previous reception experience a distinct advantage
• Use of computer systems, ideally the Brilliant system
• Knowledge of fire, health and safety
• Be able to work unsupervised
• Have a friendly personality and be able to communicate well with others
• Applicants must be a minimum of 18 years old
• To be eligible to live and work in the UK
• First Aid and Fire Warden Certificates are advantage
Additional information
Company benefits include: uniform, skills training program, 28 days holiday entitlement per year, various department and hotel incentive schemes and programs. Staff accommodation rates for employees at any of the 4 Then Hospitality Portfolio of hotels.
Any job offer will be subject to a basic disclosure and reference checks.