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Homeownership Relationship Manager

Posted: 29-07-2024
Place: London, Greater London



Peabody has an exciting opportunity for a Homeownership Relationship Manager to join our team in London. The successful applicant will join us on a full time permanent basis and will receive a competitive salary of £34,000 per annum.
When you join Peabody, you join an extensive and growing business. One with 27,000 homes, 70,000 residents and a 150-year history. As a major housing association we have outstanding challenges for people with talent and motivation. But we also have a strong commitment to the ideals of our philanthropist founder: George Peabody. That means you’ll have every chance to achieve – while making a difference. 
Our principles are simple: we believe in helping people and communities to grow, in estates that are springboards – not safety nets. With operations in nearly every London borough and one of the sector’s largest community regeneration programs, we’re always keen to meet talented people who support our ambitions.
Peabody is very pleased to be recruiting for a Homeownership Relationship Manager. This is an exciting role to be part of a team who are striving to improve the services that we provide to Peabody's homeowners.
Engaging with staff and residents driving change throughout the business.
Peabody is committed to providing an excellent service to all our communities and residents, as a Homeownership Relationship Manager you will help colleagues across the business ensure they have the right knowledge to deliver services to all homeownership tenures.
You will champion the positive relationships we want to have with our customers and agents across the business. When required attending meeting with residents.
As the Homeownership Relationship Manager, you will be the main point of contact for managing agents within a geographical area, ensuring compliance with head lease.
Working with the rest of the Homeownership Team, you will actively develop a service improvement model to change the way we work with, communicate with our customers.
You will have experience of taking enforcement action to preserve the Groups position on leasehold / freehold breaches that are not financial.
Closing date and time: 30/05/17 5pm
If you feel you have the skills and experience needed to become our Homeownership Relationship Manager please click ‘Apply’ now to be directed to our careers page and complete your application. Please monitor your emails also during this time.
Peabody is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
NO AGENCY INTEREST.

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