HEAD MAITRE D' JOB DESCRIPTIONMark HIX is looking for a head Maître D' to join our team at Tramshed, Shoreditch.Set in the heart of bustling Shoreditch, this is a fast-paced restaurant, open 7 days a week for lunch and dinner, which serves chicken and steak under the watchful eye of Damien Hirst's iconic Cock 'n' Bull installation. The ideal person will be friendly and passionate about delivering exception customer service. You will have excellent communication skills and the ability to stay calm and positive in a pressured environment.The Details:- Welcoming and seating guests- Effectively managing reservations during service to maximize covers whilst always striving to accommodate guests' requests- Managing and booking telephone and email reservations / assisting Events Managers on any event enquiries- Supporting the Reservations Manager with the training and development of the reservations team- Communicating with the Head Chef and Restaurant Managers on all booking activity / guest information- Management of administrative elements of role in Reservation Manager's absence experience in a similar role and a strong command of spoken and written English is essential. Knowledge of Open Table an advantage. This is a great opportunity to work with chef, restaurateur and food writer Mark Hix, who has restaurants in London and Dorset, all serving the best of British seasonal produce.In return for your hard work, we are offering a competitive London wage and staff benefits to include:- Up to 50% staff discount across all HIX restaurants- 28 days holiday rising by 1 day per year to 33 days- Staff food (AM and PM)- Childcare vouchers- Up to GBP750 recruitment initiative All applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Because we receive a lot of applications we're simply not able to reply to all of them directly. If you haven't heard from us within two weeks, that means your application was unsuccessful on this occasion.