The Role…
The Head Door Supervisor will ensure the absolute safety of our venue guests, patrons and employees. By working directly with the Head of Security/Security manager in support of our nightclub. This person will highlight and resolve operational needs in a busy, high volume environment whilst implementing the security strategy to mitigate risk to public and staff safety. To brief and direct all contracted security officers and oversee their activity across the venue whilst ensure customer focus is at the heart of everything we do. To complete regular checks of staff, record incidents and escalate any unsafe or criminal activity as appropriate. As an integral member of the security team the Head Door Supervisor will support and collaborate with the Head of Security/Security Manager and venue team to promote a holistic approach to safer ways of working.
You…
You can demonstrate a strong commitment to public safety and show initiative toward hazards, risks and threats. You are completely unflappable in any given situation, and can offer consistent above the line communication to guests and key stakeholders at all times – intermediate command of written and spoken English is a must. You inspire confidence to your team and take ownership of individual /department development as a whole. This is a highly guest facing role and you will be expected to engage with our fun loving audience to create unforgettable experiences that are different every day, but special every time.
Previous security experience in similar environment and SIA certification are essential.
Us…
Ace Hotel is a collection of individuals – multi-disciplinary thinkers, enthusiasts, optimists and friends. We love our work and we love saying yes. We are not here to reinvent the hotel, but to readdress its conventions to keep them fresh, energised, human. We’re always looking for interesting minds, skilled thinkers and good dancers to join our small, hand-selected team. With everything we do, we try to collaborate with and celebrate people whose work inspires us.