Head Bellperson at The Ned

The Role

We are currently looking for someone with a fun, uplifting character and professional attitude to join our Concierge team as Head Bellperson. Good knowledge of the London hospitality industry is a must and applicants should have experience working in a similar role within a high end, fast paced environment.

Key Responsibilities:

• Supervising the Luggage Porters and Doorperson’s, leading by example and offering training where needed.
• Working with the Head and Assistant Head Concierge to deliver exceptional guest experience.
• Scheduling the teams shifts and work patterns.
• Send weekly reports to Head and Assistant Head Concierge.
• Carrying out projects as requested to implement new processes and improve services.
• Support with any performance management issues.
• Monitoring stock and placing orders
• Build strong relationships with external venders.

We Offer:

• One of the most competitive salaries in the industry.
• 28 Paid holidays per annum inclusive of bank holidays.
• Complimentary meals on duty
• Annual staff events
• Discounted rates at The Ned for accommodation, food, drink, spa and products.
• Fantastic career growth opportunities

How The Ned Happened

Taking over the City’s disused Midland Bank Building, Soho House and Co. And New York’s Sydell Group have collaborated to restore the beautiful Grade I listed building. Hosting 9 restaurants, bars, a member’s club, Barber and Parlour, Ned’s Club Active and Relax, two swimming pools, along with six dedicated event spaces.

Friendliness, efficiency and a ‘can-do’ attitude are what people should come to expect when they visit us and our success will depend on your willingness to go that extra mile. We’re building a great team, and everyone will have the opportunity to learn and grow their skills.

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

Thank you for showing your interest in The Ned – we know there’s a lot of choice out there – and we look forward to working with you.