Love providing great service and being part of uplifting moments? Take the next step in your career with us as Head Bartender. This role will be based at Park Plaza Riverbank London at our award winning Chino Latino Restaurant and Bar.  Park Plaza is the ideal place for you to develop your skills and shine in a collaborative team environment. Description of the Company:At Park Plaza we love to celebrate the individual. We believe every one of our team members has a contribution to make and personal touch to share with our guests and colleagues. We’re always striving for excellence and know that if we invest in our team members, they’ll invest in us. For an engaging work environment where the little things are celebrated along with the major milestones, you’ve come to the right place. Main role and objectives:Assist in managing the Bar area. To ensure an efficient running of the Bar operations in absence of the Bar Manager at all times in line with the laws and the agreed standards and to consistently ensure a service and product delivery with a high degree of client care and service. To lead by example, assist the Head of Department in building an effective team, direction, coordination and evaluation of department. Ensuring appropriate professional standards of behaviour, work standards, productivity, practices and customer care are enforced. Your responsibilities:To take full responsibility for the daily operation of the Bar in the absence of the Bar Manager.To perform all tasks to a consistent and correct standard as per Standard Operational Procedures Manual and lead by example.To assist in developing a new Menu and drink list on a regular basis in conjunction with the Bar Manager. Welcome and greet all guests in a friendly, professional and sincere manner following company standards. Follow up on guest satisfaction and make guests feel comfortable. Deal with complaints appropriately and report them to the manager. Train and coach in a systematic and professional away to consistently achieve service standards and product delivery.To ensure a complete knowledge by the whole team of food and beverage service techniques, all menus, drinks lists and cocktails offered in the Bar and served to correct standards.To be fully conversant with the Licensing laws and ensure the whole Bar team is as well and adheres to this. What we are looking for:A Food and Beverage professional possessing some operational knowledge of quality Food and Beverage service Someone who is passionate about exceeding guest expectations Someone who is great at creating and maintaining positive and productive working relationships across the business, communicating effectively in a range of situationsA leader who is passionate about engaging, inspiring and developing their team Someone who enjoys working in a fast paced environment while leading from the front Previous experience using Micros would be beneficial Park Plaza isn’t just a great place to work - it’s a great place to take your career to the next level! We love seeing our team members fulfil their potential and always work together to achieve more with our learning and development offering, enhanced training and competitive salary and benefits.You will be invited to an “Inspiring Stay” in your hotel, so that you can live the experience and you will also benefit from our Employee and Friends and Family rates available in all Park Plaza and Carlson Rezidor hotels worldwide!From the everyday uplifting moments to huge achievements and everything in between, we’re there every step of the way. Park Plaza. Be part of it.